This software program utilizes two pre-trained models to process and categorize various sentiments presented in customer reviews: a Pytorch and a HuggingFace Flan-T5 model. Additionally, a two-pass self verification framework (also known as "generate-and-verify") is also implemented. The utilization of these two models and a framework are to ensure that sentiment is properly analyzed from each customer review, with high accuracy in mind. Due to the nature of pre-trained models, any data from your local JSON file is not stored by this program after its runtime, nor will it be used to train any models.
SentimentScopeAI includes a feature that imports customer reviews from a specific Yelp business, by utilizing Microsoft Playwright MCP. However, we are not affiliated with, endorsed by, or partnered with Yelp Inc., therefore, users are solely responsible for complying with Yelp's Terms of Service and applicable laws. This feature is provided for research and personal use only. Users are responsible for ensuring ethical and appropriate use of this system.
This software is provided under the MIT License. Users are free to modify and distribute the software, provided the original copyright notice is included.